Shipping
Can you split ship my order?
Unfortunately, we are unable to split ship your order at this time. We kindly ask that you pay close attention to the availability date mentioned in product listings for pre-order or back-order products. Your order will ship out once all of the items ...
Do you offer free shipping service? How much will it cost to ship my order?
We offer free standard shipping for domestic orders over $20 and international orders over $100. For any expedited shipping options, the cost will vary depending on the carrier, shipping method, destination, and weight of the package. In order ...
Why am I being asked to pay additional charges for my international shipment?
When purchasing any goods online, some or all of these goods may not originate in the country you reside in. Therefore, the products may be subject to a customs duty, which is a tariff or tax imposed on goods when transported across international ...
When will my order ship out?
Orders will ship out within 1 to 2 business days from the time of purchase*. Please note our warehouse is closed on weekends and USPS holidays**, and we are unable to ship out packages on these days. Our order cut-off time is 10:00 AM PST, so any ...
What should I do if I didn't receive my shipment?
If you think that your package is lost or delayed, please contact our Customer Support Team with your order number, and we will review the information to see how we can assist you. We want to ensure that you are able to receive and enjoy your ...
I entered the wrong shipping address for my order. Am I able to change it?
If your order has not yet been processed in our shipping system, we may be able to modify your shipping address for you. If your order has already been processed for shipment or is already in transit, we unfortunately are unable to modify the ...
What are the countries you are able to ship to? Can you ship to my location?
We are able to ship to any address the United States Postal Service or FedEx is able to provide service. You may view the available shipping methods and shipping cost estimates by adding the desired items into your Cart and entering your shipping ...