Do you offer free shipping service? How much will it cost to ship my order?
We offer free standard shipping for domestic orders over $20 and international orders over $100.
For any expedited shipping options, the cost will vary depending on the carrier, shipping method, destination, and weight of the package.
In order to receive an estimate of shipping costs and shipping options, you may do the following:
- Enter the desired item(s) into your cart.
- Proceed to your cart by clicking on the “Bag” icon on the top right corner of the page and clicking "View Shopping Bag."
- Enter your shipping information in the Cart Total section and click the “Calculate shipping” button to view the available shipping methods and costs to your destination
Please Note: If you are an international customer, shipping costs will not include any customs fees or taxes that may incur.
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When will my order ship out?
Orders will ship out within 1 to 2 business days from the time of purchase*. Please note our warehouse is closed on weekends and USPS holidays**, and we are unable to ship out packages on these days. Our order cut-off time is 10:00 AM PST, so any ...
Can you split ship my order?
Unfortunately, we are unable to split ship your order at this time. We kindly ask that you pay close attention to the availability date mentioned in product listings for pre-order or back-order products. Your order will ship out once all of the items ...
What are the countries you are able to ship to? Can you ship to my location?
We are able to ship to any address the United States Postal Service or FedEx is able to provide service. You may view the available shipping methods and shipping cost estimates by adding the desired items into your Cart and entering your shipping ...
I entered the wrong shipping address for my order. Am I able to change it?
If your order has not yet been processed in our shipping system, we may be able to modify your shipping address for you. If your order has already been processed for shipment or is already in transit, we unfortunately are unable to modify the ...
How can I cancel or change my order?
We're sorry to hear that you'll be cancelling your order with us! We may be able to cancel your order for you if it hasn't been processed out yet. Please contact our Customer Support Team with your order number, and we will look into the status of ...