When will my order ship out?

When will my order ship out?

Orders will ship out within 1 to 2 business days from the time of purchase*. Please note our warehouse is closed on weekends and USPS holidays**, and we are unable to ship out packages on these days.

Our order cut-off time is 10:00 AM PST, so any order placed after 10:00 AM PST will be considered a next business day order. (Example: If an order is placed on Monday at 1:00 PM PST, it will be considered a Tuesday order). Orders that are placed on weekends or holidays will be considered a next business day order. (Example: If order is placed on Saturday, it will be considered a Monday order)

After your order is shipped out, it usually takes about 24-48 hours for any tracking services to update. (If no updates are made on your tracking information after 48 hours, please contact our Customer Support Team for more assistance)

Please Note:
* If your order contains pre-order or back-ordered item(s), the order will ship out once all items in the order are available; split-shipping is currently not available. Availability for items are each mentioned on its product page.
** A list of USPS Holidays can be found HERE.

    • Related Articles

    • Can you split ship my order?

      Unfortunately, we are unable to split ship your order at this time. We kindly ask that you pay close attention to the availability date mentioned in product listings for pre-order or back-order products. Your order will ship out once all of the items ...

    • Do you offer free shipping service? How much will it cost to ship my order?

      We offer free standard shipping for domestic orders over $20 and international orders over $100.    For any expedited shipping options, the cost will vary depending on the carrier, shipping method, destination, and weight of the package.   In order ...

    • How can I cancel or change my order?

      We're sorry to hear that you'll be cancelling your order with us! We may be able to cancel your order for you if it hasn't been processed out yet. Please contact our Customer Support Team with your order number, and we will look into the status of ...

    • COVID-19: Will my order experience any delays?

      Here at our California shipping center, our warehouse employees are taking extra safety precautions while making sure orders ship out with minimal processing time.  We encourage you to stay up to date with your chosen courier as they may impose ...

    • I entered the wrong shipping address for my order. Am I able to change it?

      If your order has not yet been processed in our shipping system, we may be able to modify your shipping address for you.    If your order has already been processed for shipment or is already in transit, we unfortunately are unable to modify the ...