How do I earn and use my points?

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• I didn’t mean to use my points to redeem rewards. Can I get them back?

  Sure thing! Just contact our team at support@cyrillcase.com, and we will assist you in getting your points back.

• Do CYRILL Reward points expire?

  CYRILL Reward points will expire on a rolling basis if you have not made a purchase within the last 2 years (24 months). Your points will remain as long as you have made a purchase within the last 24 months at either store. We will notify you through ...

• What do the 'approved', 'pending', and 'cancelled' statuses mean regarding my points?

  Approved: These points can be redeemed on rewards immediately  Pending: These points are needed to be verified before you can redeem them. This typically applies to purchases and referrals  Cancelled: These points will not be added to your account. ...

• What is CYRILL Rewards Program and what are the benefits?

  CYRILL’s rewards program offers our customers extra perks and exclusive services when shopping at cyrillcase.com. In addition, CYRILL members earn points for purchases that accumulate towards redeeming reward coupons. It’s available to everyone who ...

• Can I use reward coupons with other coupons / promotions for an order?

  Unfortunately, reward coupon cannot be combined with other coupons / promotions as only one coupon / promotion can be used per order.