How can I initiate or check my return status?

How can I initiate or check my return status?

Returning your unwanted items is simple and easy! Follow the steps below to return your item(s):
  1. Locate your order by entering your information into our Return Form. 
  2. Request a return for the desired order and item(s).
  3. Once the request has been approved via email by our Returns Team, you may ship the package to the following address for a full product refund:
CYRILL Returns
25 Hubble 
Irvine CA 92618

We’ll take care of the rest! You should receive an email notification of the refund once we have received and processed the returned package.

*Please note that the buyer will be responsible for the return shipping. 
**Creative Studio products will not be eligible for returns unless due to manufacturing defect issues.

For more information, please refer to our Return Policy Page.