COVID-19: Will my order experience any delays?
Here at our California shipping center, our warehouse employees are taking extra safety precautions while making sure orders ship out with minimal processing time.
We encourage you to stay up to date with your chosen courier as they may impose shipping restrictions to certain destinations depending on the current situation. Please refer to the following links:
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When will my order ship out?
Orders will ship out within 1 to 2 business days from the time of purchase*. Please note our warehouse is closed on weekends and USPS holidays**, and we are unable to ship out packages on these days. Our order cut-off time is 10:00 AM PST, so any ...
COVID-19: How is Cyrill helping with COVID-19 relief? How can I help?
All Spigen branded web stores (www.cyrillcase.com, www.spigen.com, and www.caseologycases.com) are partnering with Direct Relief, a humanitarian aid organization that coordinates with public health officials, non profit organizations, and businesses ...
Do you offer free shipping service? How much will it cost to ship my order?
We offer free standard shipping for domestic orders over $20 and international orders over $100. For any expedited shipping options, the cost will vary depending on the carrier, shipping method, destination, and weight of the package. In order ...
Can you split ship my order?
Unfortunately, we are unable to split ship your order at this time. We kindly ask that you pay close attention to the availability date mentioned in product listings for pre-order or back-order products. Your order will ship out once all of the items ...
How can I cancel or change my order?
We're sorry to hear that you'll be cancelling your order with us! We may be able to cancel your order for you if it hasn't been processed out yet. Please contact our Customer Support Team with your order number, and we will look into the status of ...